TERMS & CONDITIONS

Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian. Products & Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate. However:

  • Colours may vary due to screen settings.

  • Minor variations in fabric, stitching, or detailing may occur.

  • All products are subject to availability.

We reserve the right to modify or discontinue products at any time without notice.

Pricing & Payments

All prices are listed in AUD unless otherwise stated.

We reserve the right to change prices at any time.

Full payment is required at checkout. We are not responsible for bank fees, payment processing fees, or currency conversion charges.

Orders

We reserve the right to refuse or cancel any order if we suspect fraudulent or unauthorised activity.

If your order is cancelled after payment, you will receive a full refund.

Shipping

Shipping times are estimates only and may vary due to carrier delays or high demand periods.

Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrectly provided addresses.

Risk in the goods passes to you upon delivery.

Returns & Exchanges

For hygiene reasons, we are unable to accept returns, refunds, or exchanges on lingerie products.

Please choose carefully before purchasing. This policy does not affect your rights in the case of faulty items.

Faulty or Defective Items

If you receive a faulty or defective item, please contact us within 14 days of placing your order.

You may be entitled to a refund or replacement if the item has a major fault. For minor faults, the item will be assessed, and an appropriate resolution will be provided.

Sizing Disclaimer

Customers are responsible for selecting the correct size using our size guide.

We recommend sizing up if you are between sizes. We are not responsible for incorrect size selection unless the item is faulty or incorrectly labelled.

Care Instructions

Customers must follow the care instructions provided.

We are not responsible for damage caused by improper washing, drying, or handling.

Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Product descriptions

  • Branding

  • Graphics

is the property of C&S Intimates and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect or consequential loss arising from the use of our website or products.

  • Our liability is limited to the purchase price of the goods supplied.

Nothing in these Terms excludes rights that cannot be excluded under Australian law.

Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy legislation.

Governing Law

These Terms & Conditions are governed by the laws of Australia.